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Water Wise Rules apply

The Water Wise Rules are:

The Water Wise Rules are simple, common sense actions that apply to all Sydney Water customers in Sydney, the Illawarra and the Blue Mountains. This includes residents, businesses, local councils and government agencies.

Sydney Water encourages the community to use their common sense when applying the Water Wise Rules. For example;

Being water wise makes good sense. Water efficiency, together with with more recycling projects and desalination coming on line, means greater Sydney is in a stronger position to secure water for life.

Exclusions

Recycled water, bore water and water used for testing fire systems, fire fighting and related activities are exempt from the Water Wise Rules. Water from rainwater tanks is also exempt if it is not topped up from Sydney Water’s supply.

Some government restrictions do apply to bore water and water extracted from rivers, so always check with your local council and the NSW Office of Water.

Businesses don't need to apply/re-apply for an exemption (with the orange sticker), but should comply with Water Wise Rules. Read more in the Questions and answers (PDF - 95KB)

Fines apply

A fine of $220 applies for all breaches of water saving rules by individuals. Businesses face a fine of $550 for each breach. Fines for water theft are $2,200. Authorised Sydney Water staff will carry out random checks to ensure compliance with the Water Wise Rules.

The following are still permitted at any time:

Customers who need to establish a new lawn may use sprinklers or watering systems at any time of the day for 14 days from the date of installation. After the first 14 days, sprinklers and watering systems may only be used before 10 am and after 4 pm daily.

Customers may not hose a path, driveway, concrete or paved surface at any time where a broom can be used. Examples include cleaning up leaves, grass clippings, dirt, dust or general litter. 

People may be permitted to hose a path, driveway, concrete or other paved surface for reasons of health, safety, emergency, construction activity or surface discolouration. The reason must be readily identifiable to an authorised officer. 

Examples include:

 

Pay your bill online Image of hand held hose featuring trigger nozzle. Click to report a breach of water Wise Rules. Find help if you are in financial difficulty or for information in other community languages. Image tile of Interactive House. Tour the house to know more about water efficiency at home.