WaterFix®

For over 15 years, we've been helping customers reduce their water bills by providing a range of plumbing services through our WaterFix® Program.

Our licensed plumbers can:

  • repair toilet, tap and pipe leaks
  • replace toilets
  • replace indoor and outdoor taps
  • replace showerheads
  • install flow control devices on your existing taps, toilets and showers


For all replacements you can choose to install one of our WELS rated taps, toilets or showerheads, or install a compatible model of your choice! 

Appointments

Call  1800 807 475 now to book an appointment or email your contact details to  waterfix@sydneywater.com.au.

Our qualified plumbers can WaterFix your home any time between:

  • 7 am and 6 pm on weekdays
  • 8 am and 4 pm on Saturdays. (Saturday surcharge applies. Read our Terms and conditions  for details).

Payments

For your convenience, we'll add all WaterFix® charges to your next Sydney Water bill.

You can also choose to pay for all toilet replacements and single items over $200 in deferred payments. This means we'll split the charges over four bills instead of one. If you choose this option, we'll charge a $44 administration fee. Read our Terms and conditions  for details.

Products and services

We charge a $99 call out fee for all appointments, which includes a free plumbing inspection. Our plumbers will check your property for obvious leaks and opportunities to save you money.

All prices include GST.

WaterFix has new prices fr om 1 March 2017

All prices include the removal and disposal of your old toilet, and the supply and installation of a new Caroma dual-flush toilet. You can also choose to supply a compatible toilet of your choice!

Deferred payment plans are available for all toilet replacement purchases.

Before calling us to book an appointment, fill out our WaterFix® toilet checklist to help you choose the right toilet.

Caroma
Standard model 1


$385 each
  • Plastic cistern and button assembly
  • Vitreous china pan
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
     
 Standard Model 1

Caroma
Standard model 2


$440 each
  • Concealed connector pipe
  • Plastic cistern and chrome button assembly
  • Vitreous china pan
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
Standard Model 2

Caroma
Mid-Range


$605 each
  • Concealed connector pipe
  • Vitreous china pan and cistern
  • Chrome button assembly
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
 Mid range

Caroma
Premium


$715 each
  • Soft close seat
  • Concealed connector pipe
  • Vitreous china pan and cistern
  • Chrome button assembly
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
 Premium

Caroma
Skew pan


$990 each
  • Left hand and right hand skew pans available
  • Vitreous china pan and cistern
  • Chrome button assembly
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
 Skew pan

Toilet replacement and installation only

$220 each


This price includes the removal and disposal of your old toilet and the installation of a compatible toilet you supply. Additional materials may be required.

 

All prices include the labour and materials needed to supply and install a new WELS 3 star rated showerhead. You can also supply a compatible showerhead of your choice! 

Dorf - Easy clean
Standard showerhead model 1

$55 each
  • Single function shower rose
  • 9L/minute
  • WELS 3 star
 
 Shower model 1

Sorrento5 head on hi-lo arm
Standard showerhead model 2 

$55 each
  • 9L/ minute
  • WELS 3 star
 Shower model 2

Bermuda 3 function hi rise shower
Premium showerhead model 3

$88 each

  • 3 spray settings - normal, massage and combination
  • 9L/ minute
  • WELS 3 star
 Shower model 3

Sorrento5 hand shower set
Standard handheld showerhead model 4 


$55 each
  • 1.5m flexi hose
  • 9L/ minute
  • WELS 3 star
 Shower model 4

Bermuda 3 function hand shower
Premium handheld showerhead model 5


$88 each

  • 3 spray settings - normal, massage and combination
  • 9L/ minute
  • WELS 3 star
 Shower model 5

Showerhead replacement and installation only

$33 each


This price includes the removal of your old showerhead and the installation of a showerhead you supply. Additional materials may be required.

We supply and install a range of quality taps from Reece. Visit Reece for product details and warranty information.

Contact us for more information and prices.

Posh Bristol
Basin Set

  • Quarter turn taps
  • 7.5L/ minute
  • WELS 4 star
 Tap 1

Posh Bristol
Basin Set

  • 7.5L/ minute
  • WELS 4 star
 Tap 2

Base
Mk2 basin mixer

  • Basin sink mixer
  • 7.5L/ minute
  • WELS 4 star
 Tap 3

Base
Sink mixer

  • Kitchen sink mixer
  • 7.5L/ minute
  • WELS 4 star
 Tap 4

Posh Bristol
Lever hob sink set

  • Quarter turn taps
  • 7.5L/ minute
  • WELS 4 star
 Tap 5

Posh Bristol
Wall sink set

  • 7.5L/ minute
  • WELS 4 star
 Tap 6

Posh Bristol
Wall tap assembly

  • Quarter turn taps
 Tap 7

Posh Bristol
Wall tap assembly


 
 Tap 8

Posh Bristol
Washing machine taps



 
 Tap 9

We can help you reduce your water use by fixing leaks and by making your current taps, toilets and showers more water efficient.

Our plumbers can also give you a quote for any major leak repairs.

Minor tap leak repairs and outdoor tap replacements


$33 each

This includes indoor taps, outdoor taps and toilet leaks.
 

Tap seat replacement


$33 each 


 

Toilet flush manual control


$11 each

A toilet flush manual control can be installed on your existing toilet to adjust the amount of water that is used with each flush.

Aerators (taps)


$33 each

An aerator is a small device that is installed onto your existing tap to reduce the amount of water that is used.

In-tap flow controllers (taps)


$33 each

An in-tap flow controller replaces the jumper washer inside your existing tap to reduce the amount of water that is used.

In-line flow controller (Showers)


$33

An In-line flow controller is a small device that is installed between the wall outlet and tap body of your existing shower.

Toilet stop valve replacement


$55 each

 
 

Cistern inlet valve replacement


$44 each

 
 

Cistern outlet valve replacement


As quoted

 
 

 

Help with your bill

We understand that sometimes bills pile up and become hard to pay. We offer a number of support options to help, including:
  • extra time to pay your bill
  • payment assistance credits on your bill
  • personalised support by qualified social workers in our BillAssist team.

Find out how we can  help with your bill or call us on 13 20 92 to discuss your options.