A connection gives you access to our pipes so you can use our water, wastewater or stormwater services.
If you're moving to an existing house or unit with water and wastewater services, you're already connected to our network. You don't need to apply before you start using the services.
If you need a new water or wastewater connection for any type of house, including granny flats or dual occupancy units, you must apply for a connection.
If you're building or developing, you must:
- get us to check your plans. Find out about Building plan approvals.
- apply for a Section 73 Compliance Certificate if we need it for your type of development
- apply to connect at Sydney Water Tap in™. To make it easier, you can engage a plumber or consultant to apply for you. These providers don't work for us and may charge you an additional fee.
If we approve your connection, we'll send you a letter explaining any conditions you must meet.
Have you bought land in a new subdivision?
Your water service might have a locked and tagged device. You need to apply for a water meter installation at Sydney Water Tap in™ to get your service unlocked.