Fees

Trade waste fees and charges cover the costs of managing and treating trade wastewater. There are two types of charges:

  • management fees
  • waste quality charges.
This is a summary of management fees that cover our administration, monitoring, sampling and inspection costs.

Commercial customers

Fees 2016-17 charge  2017-18 charge
Application fee No fee No fee
Variation fee No fee No fee
Additional inspections $194.96 $202.83
Liquid waste trap (grease trap) charge $26.01/ trap (grease trap) $27.06/ trap
Missed service (pump-out) charge for traps 2,000 litres or less $286.71 $298.27
Missed service (pump-out) charge for traps greater than 2,000 litres $573.42 $596.56
Quarterly permit fees - first process $36.57 $38.04
Quarterly permit fees - each additional process $12.55 $13.06
Read our Commercial customers trade wastewater fees and charges fact sheet to find out more.

Industrial customers

Fees 2016-17 charge  2017-18 charge
Application fee (standard) $470.62 $489.62
Variation fee $565.83 $588.67
Renewal fee No fee No fee
Additional inspections $194.96 $202.83
Liquid waste trap (grease trap) charge $26.01/trap (grease trap) $27.06 / trap
Missed service (pump-out) charge for traps 2,000 litres or less $286.71 $298.27
Missed service (pump-out) charge for traps greater than 2,000 litres $573.42 $596.56
Quarterly consent fees Risk Index 1, 2 or 3 $2,024.78 $2,106.50
Quarterly consent fees Risk Index 4 $934.60 $972.32
Quarterly consent fees Risk Index 5 $623.43 $648.59
Quarterly consent fees Risk Index 6 $311.72 $324.29
Quarterly consent fees Risk Index 7 $155.86 $162.15
Read our Industrial customers trade wastewater fees and charges fact sheet to find out more.

Commercial customers 

We've characterised the quality of trade wastewater from commercial customers by sampling groups with similar processes. 

We've used this information to calculate the cost of treating that trade wastewater. Each process is assigned a $/kL charge.

Commercial process 2016-17 charge ($/kL) 2017-18 charge ($/kL)
High strength BOD food - includes fried chicken outlets, Asian style barbeques, ice cream parlours and some retail bakeries 3.610 3.755
Low strength BOD food - includes restaurants, food courts, take away food outlets (including burger and pizza restaurants) 2.197 2.285
High strength BOD food and low strength BOD food - if pre-treatment is not maintained 11.272 11.726
Automotive - includes service stations, panel beaters, car detailers, mechanical workshops and some car wash activities 0.716 0.745
Commercial laundry - includes laundromats, small commercial laundries, hospitals, nursing home and hotel laundries, and small dyers 0.448 0.466
Equipment hire washing 3.273 3.405
Lithographic processing 0.345 0.358
If you haven't installed pre-treatment or if the pre-treatment is poorly maintained, we may apply higher charges.

For a complete list of commercial processes and charging rates, read our Commercial customers trade wastewater fees and charges fact sheet.

Industrial customers

We've calculated the additional costs of treating each substance. We charge industrial customers for the mass of each substance discharged. 
 

Discharge to primary treatment plants

If you discharge to a primary wastewater treatment plant, these charges may apply.

Find out what level of treatment is provided at your wastewater treatment plant.

Substance 2016-17 charging rate ($/kg) 2017-18 charging rate ($/kg)
BOD
0.285 + (0.123 x [BOD mg/L]/600)
0.296 + (0.128 x [BOD mg/L]/600)
Suspended solids 0.517 0.538
Grease 0.467 0.485
Nitrogen 0.000 0.000
Phosphorus 0.000 0.000


Discharge to secondary or tertiary treatment plants

If you discharge to a secondary or tertiary wastewater treatment plant, these charges may apply.

Find out what level of treatment is provided at your wastewater treatment plant.

Substance 2016-17 charging rate ($/kg) 2017-18 charging rate ($/kg)
BOD
1.851 + (0.123 x [BOD mg/L]/600)
1.926 + (0.128 x [BOD mg/L]/600)
Suspended solids 1.498 1.558
Grease 1.431 1.489
Nitrogen 1.697 1.765
Phosphorus 6.085 6.330


Discharge to systems affected by odour and corrosion

If you discharge to a wastewater system affected by accelerated odour and corrosion, these additional charges may apply.

Substance 2016-17 charging rate 2017-18 charging rate
Temperature > 25oC $7.138 / Megalitre / each oC above 25oC $7.426 / Megalitre/each oC above 25oC
pH $64.468 / Megalitre / each pH unit <pH7 $67.071 / Megalitre/each pH unit <pH7

For a complete list of acceptance standards and charging rates, read our Industrial customers acceptance standards and charging rates fact sheet.

Water graphic with dollar sign

The fees you pay depend on your business activities.