Clean up not down

Image showing what you put down the toilet ends up in the environment

What you do in your bathroom can impact our environment.

Keeping the outdoors beautiful starts indoors

We all like a clean home, just as much as we like living in a clean and beautiful coastal city. However, some innocent things you might do at home could be blocking your pipes and damaging the local environment.

While your household actions might seem small, you're one of nearly five million people contributing to Sydney’s wastewater every day. We’re all connected, so what you do can make a big difference.

What's the problem?

We remove hundreds of tonnes of unwanted bathroom products and kitchen waste from waterways and our wastewater system each year. This costs both our customers and the environment.

The two main causes of blocked pipes are:

  • flushing wet wipes and bathroom products down the toilet
  • rinsing cooking fats and food scraps down the sink.

When oil and grease hit the cool water in your wastewater pipes, they harden. They then combine with other waste like wet wipes to form a hard blockage known as a 'fatberg'. 

These blockages can cause overflows which can be a health and environmental nightmare with wastewater backing up and overflowing into homes, backyards and local waterways.

What’s more, you could be looking at an expensive plumbing bill to fix a blocked drain.

What can you do? 

Bathroom tips

Keep a bin in your bathroom for:

  • wet wipes
  • cotton buds
  • sanitary items
  • cleaning cloths
  • tissues
  • dental floss
  • any other rubbish

The only things you should flush are the three Ps - pee, poo, and toilet paper.

While some brands of wet wipes might say that they’re flushable - they’re actually not! That's why they make up to 75% of all blockages.

The cleanest and greenest place for household waste to end up is in the bin, not down the sink or toilet.

Kitchen tips

  • Scrape food leftovers into the bin or compost.
  • Wipe greasy pans and dishes with a paper towel before washing up.
  • Pour any used oil, fatty liquids or old milk into a container and place it in the bin.
  • Use a sink strainer to catch small pieces of food.


If you follow these simple steps, you’ll help protect both your pipes and the environment from nasty blockages. You'll also save money on plumbing costs.

The cleanest and greenest place for household waste to end up is in the bin, not down the sink or toilet.

Image of wok showing what you put down the sink ends up in the environment

Think before you put anything down the sink.

Clean up not down stacked

What you do indoors can impact our outdoor environment. Clean up not down.


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