Apply for a water restrictions exemption for your business

This form is temporarily unavailable
Our application form for water restrictions exemptions for businesses is unavailable from 8 am until 12 noon on Tuesday 12 November. 

We apologise for any inconvenience, but we’re making improvements that should make it easier for you to apply for an exemption.

Please try again later.




We can provide some non-residential customers with an exemption from the current restrictions if their business relies on using drinking water outdoors.

We consider each application on a case-by-case basis.

Residential customers can't apply for an exemption permit online. However, find out about special exemptions for residential customers.

You don't need to apply for a water restrictions exemption permit if:

  • you're using water indoors only
  • you use greywater, recycled water, rainwater, bore water or river water
  • your business is a water park or water play area
  • you're using water for firefighting, testing and related activities
  • you're using water for dust suppression
  • you're a pool company and need a pool filling permit - please email us the details. Please include:
    • the list of pools nearing completion
    • your exemptions permit number
    • pool owners' names and addresses
    • the dates proposed to fill each pool and their capacities.