Environmental protection

Environmental protection is important to us. We build environmental planning, management and design into our work.

We aim to reduce and avoid harmful impacts on the natural and built environment where possible.

Staff member standing knee deep in water holding net

We test catchment water quality to protect our water supply system.

We continually monitor our environmental performance. Our Operating Licence sets environmental performance indicators to monitor our impact on the environment.

Each year, we report on the results and outcomes of our actions in Our Environment Plan.

Read our Environment Compliance and Performance Report to learn more about our environmental performance.

We test water quality at our wastewater treatment plants, water filtration plants and at the advanced water treatment plant each month.

Each wastewater treatment system has an Environment Protection Licence with the NSW Environment Protection Authority (EPA). The licence specifies the performance standards we must meet and the tests we need to do. We publish summaries in our:

We provide essential and sustainable water services. We're industry leaders in sustainable water practices and incorporate this into our business and operations. 

We support the United Nations Sustainable Development Goals as a plan of action for people, the planet and prosperity. As providers of essential services, we want to see the realisation of Sustainable Development Goal 6: Clean water and sanitation.

We believe universal access to safe water and sanitation is key to creating a better future and we know there is more work to be done.

Learn about our commitment to the Sustainable Development Goals at the Water Services Association of Australia.

Read our  Sustainability scorecard to find out more about our economic, social and environmental performance.
We've developed our longer term environmental contribution to the future direction of our cities in our Environment Strategy.

We're delivering our strategy to provide water services for our city that sustain and enhance the lifestyle of our customers now and in the future. To do this, we have objectives, priority outcomes and targets across four themes:
  • Healthy waterways and clean beaches.
  • Create resilient and liveable places.
  • Care for nature, land and heritage.
  • Efficient and sustainable resource use.
We use our Environment Plan to outline the actions we'll take to manage environmental risks and impacts. We update it yearly.

The environmental objectives, outcomes and targets in our Environment Strategy guide the actions developed for our plan.

Read our Environmental policy to learn about our commitment to the environment.

Email us at environmentstrategy@sydneywater.com.au to find out more.

We use an Environmental Management System (EMS) to protect the environment in our day to day operations.

The EMS helps us manage, review, correct, and improve our activities and operations to minimise our impacts on the environment.  It's certified to international standard ISO14001:2015.

ISO14001 Certification logo

This means we've:

  • demonstrated due diligence in environmental management
  • got top management commitment
  • got predictable and consistent processes
  • reduced waste management costs
  • reduced use of energy and materials.
We use environmental assessments to plan, operate and maintain our assets.

We invite community and stakeholder input and try to have a low impact on the environment.
Staff member with testing equipment near garden tap in front of a home

We regularly test the water supply to ensure we're providing high quality water.