Our prices
Our customer informed Price Proposal 2020-24
On 1 July 2019, we submitted a Price Proposal to IPART for our expenditure and prices from 1 July 2020.
- invest in projects to transfer water around our network to areas that need it most
- work with the community to help them to use water wisely and deliver more water conservation activities
- manage the impacts of drought on our networks, including more crews to fix leaks and breaks and remove roots from our wastewater pipes.
Stages in price setting process | Details |
---|---|
1 July 2019 | Sydney Water submits Price Proposal 2020-24 |
17 September 2019 | IPART releases Issues Paper. Have your say: submissions closed 28 October 2019 |
26 November 2019 | IPART's Public Forum |
March-April 2020 | IPART releases Draft Report and Determination. Have your say: submissions due in April 2020 |
Mid June 2020 | IPART releases Final Report and Determination |
1 July 2020 | New prices start |
How often does IPART set prices?
IPART sets our prices every four years. Our prices are currently set up to 2020 and we are currently working on the price setting process for 2020-24. The prices you pay depend on the type of property you have.
What are our current prices?
These prices based on the actual cost of providing water, wastewater (sewerage) and stormwater services to the community. Prices are increased at the rate of inflation each financial year.
Find out how IPART sets our current prices:
- Sydney Water price review - residential customers
- Sydney Water price review - non-residential customers
These are the prices for houses, flats, strata units, dual occupancies and mixed developments.
For a home, you generally pay:
- fixed charges for being connected to our networks such as water, wastewater and stormwater
- usage charges for the water you use.
These are the prices for non-residential properties.
For a business, your charges depend on what connections you have and what you do at the property. They can include:
- fixed charges for being connected to our networks such as water, wastewater and stormwater
- usage charges for water and wastewater
- trade waste charges for managing and treating trade wastewater from your property.
To find out more, read about prices for other services.