Would you rather get an electronic bill instead of a paper one? You can now choose how you get your bill.
Sydney Water eBill
We can now send bills to you electronically!
You just need your latest paper bill to register.
Log in to see past bills and update your details.
Find out more about eBill
If there's a problem with the information you've given us, we'll be in touch.
When we've approved your registration, we'll send your next bill to your inbox.
You'll get a summary eBill that shows how much you need to pay and when it's due.
From your summary eBill, you can:
- pay your bill
- view your bill
- look at your past bills
- read our Waterwrap newsletter and more.
You don't have a mobile phone
You currently need a mobile phone number to register. We've listened to your feedback and we're going to change the system so you can register without a mobile phone.
We already have the payment number
Only one person can register a property for eBill. If you own a property with other people or some else gets your bill, they may have already registered.
If you get a message that tells you we already have that payment number, please check with the other people first.
If no one else gets your bill and you can't register, please call us on 13 20 92.
You didn't get an emailWe send you an email when you start to register. You need the email to continue your registration.
If you didn't get the email, please check your junk or spam folders for it.
Simply log in to eBill through our welcome back page.
Then you can:
- see your past bills
- add or remove properties
- change your name or number
- change your email or password
- cancel your registration.
Adding a property
When you register, you can only enter one property.
If you own more than one, you can add them while we're setting you up. Simply log in and go to the Add or remove property tab.
Removing a property
If you've sold a property, you can easily remove it from your registration.
This won't stop any other eBills (if you have them) or cancel your registration. Simply log in and go to the Add or remove property tab.
Just cancel your registration if you'd like to go back to paper bills. You'll need to register again if you want to use eBills in the future.
If you want to use eBill for some properties, just remove the ones you don't need. We'll start sending paper bills for those properties again.
You can then easily pay by BPAY or another payment method if you prefer.
You can view, pay and store your bills, 24 hours a day.
Visit BPAY to find out more.