Sydney Water customers urged to be ‘Water Wise’

Media release

September 2018

As the warmer months approach, Sydney Water is reminding the community to be ‘Water Wise’ by doing what they can to conserve water.

Water Wise Rules are in place, which are simple, common sense actions customers can do to reduce water use including watering lawns and gardens before 10 am or after 4 pm, and fitting a trigger nozzle to water gardens.

Sydney Water Managing Director Kevin Young says the Millennium Drought demonstrated that significant water savings can be achieved if everyone does their bit.

'Currently, on average customers are using 100 litres per person per day less than before water restrictions were last introduced in 2003. In other words, the behavioural changes Sydney Water drove during the drought have “stuck” however there is no room for complacency, which is why we urge the community to do their bit.'

Sydney Water has a range of water saving initiatives, including an expanded offering of the long-running WaterFix Program, which for the first time is being delivered for both residential homes and strata apartments. 

'Sydney Water understands it must take a lead in conserving water and that’s why we’ve given a renewed investment in the program in order for customers to achieve meaningful water savings', Kevin Young said.

Sydney Water continues to offer "PlumbAssist", a WaterFix style plumbing service, for customers in financial hardship who need essential or emergency plumbing work such as repairing or replacing leaking or broken toilets, taps, pipes and fixing concealed leaks.

Find out more about WaterFix® and Water Wise Rules.