How do we ensure our workforce is safe?

Continuing to improve safety

Our goal is to achieve zero injuries for staff, contractors and visitors. We are working towards this by:

  • improving our certification against Australian and New Zealand standard AS/NZS4801

  • training managers on their accountability for safety; more than 89% of managers have successfully completed online training

  • working with contractors to reduce the risks associated with moving machinery

  • upgrading procedures to align with the Work Health and Safety legislation introduced on 1 January 2012.

We have learnt a number of lessons from our own safety incidents and from other organisations. A review of a fatal fall at Melbourne Water resulted in us implementing a program to check the security of removable grating and ensure that staff understand the risk of falls from unsecured grating.

Image of test tube in Sydney Water lab

Staff member Candice Johnsun reduced the risk of Repetitive Strain Injury through a computerised labelling system.

Image of Sydney Water contractor

Our goal is to achieve zero injuries for staff, contractors and visitors.

Innovating on safety

Our staff actively look for opportunities to make our workplace safer. Often it is a simple idea that makes a difference.

At our Liverpool Contact Centre, Kathy Hourigan introduced a safety wall. Staff stuck post-it notes with safety suggestions on a glass wall in response to the question ‘where do you think the next accident will be and how can we avoid it?’.

Kathy then discussed these suggestions with staff and put in place a number of improvements including:

  • glass panels on the entry doors to the toilets so people could see when someone was about to walk through and avoid collision

  • improved speed limit signs in the car park.

The wall encouraged staff to keep suggesting improvements because Kathy was following up on their ideas.

At our labs, Candice Johnsun replaced the manual task of writing up large numbers of tiny labels with a computerised labelling system. This has reduced the risk of Repetitive Strain Injury (RSI). The computerised system is also more efficient and less prone to errors.