Contact us

The contact details for Sydney Water are:

Telephone

Customer enquiries: 13 20 92
(Monday – Friday, 8.30 am – 5.30 pm)

Help with leaks and faults: 13 20 90
(24 hours every day)

Corruption hotline: Freecall 1800 500 965
(24 hours every day)

Interpreter service: 13 14 50

We offer a free teletypewriter (TTY) service for customers with hearing and speech difficulties.
Call the National Relay Service on 13 36 77
and enter the phone number 13 20 90
(24 hours every day).

Head office

1 Smith Street
Parramatta NSW 2150

Postal address

Sydney Water
PO Box 399
Parramatta NSW 2124

Internet

sydneywater.com.au
sydneywater.com.au/AskSydneyWater

Email

For Annual Report enquiries:
annualreport@sydneywater.com.au

Annual Report availability

The Annual Report is available at:
sydneywater.com.au/AnnualReport

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