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Sydney Water applies sustainability principles to its planning and operations processes, and capital investment decision-making.

Sydney Water delivers essential and sustainable water services for the benefit of the community. We apply sustainability principles to business processes that guide planning and operations, project assessment, workforce development and management, and capital investment decision-making.

Sydney Water is implementing the NSW Government’s Metropolitan Water Plan to secure greater Sydney‘s long-term water supply. We aim to be 100% carbon neutral for energy and electricity use by 2020.

Key aspects of sustainability

Environmental excellence Sydney Water takes responsibility for its impact on the environment, with ongoing benefit to our customers, staff and communities. To know more, visit the Clean waterways and Optimising resource use sections of this report.	Corporate social responsibility Customers drive our business. We aim to be an employer of choice. To know more, visit the Stakeholders, Workforce development and Serving customers sections of this report.
Economic efficiency We balance our responsibility to protect public health and the environment with affordable services and shareholder returns. To know more, visit the Economic efficiency and Financials sections of this report.	Good governance Our business is managed openly and with accountability. All staff are required to work according to our key behaviours. To know more, visit the Corporate Governance section of this report.

Sustainability performance

Sydney Water’s corporate goals integrate the social, economic and environmental aspects of our commitment to deliver sustainable water services.

The Sustainability scorecard, Sydney Water’s sustainability performance measurement and yearly reporting framework, adopts these goals and measures performance through our sustainability indicators. It includes summary statements and progress ratings based on management evaluation of Sydney Water’s performance against its sustainability indicators. Look for the Sustainability indicators link in the Performance section of this report.

Sydney Water maps its Annual Report against the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines 2006 and adopts the GRI principles for reporting. These include transparency, inclusiveness, auditability, completeness, relevance, sustainability context, accuracy, neutrality, comparability, clarity and timeliness. Independent auditors verify the Annual Report against these principles.

Further information about Sydney Water’s sustainability projects and initiatives is available on Sydney Water’s website.

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