The Customer Contact Centre receives about 840,000 calls and 45,000 emails a year from customers.
-
Home > Performance – Serving customers
next page
page 5 of 6
previous page

Community support

In 2009–10, Sydney Water gave over $1 million to over 50 community groups and organisations through sponsorship and in-kind support. The aim is to educate the community on water efficiency measures and to support local communities that may be impacted by Sydney Water’s major capital works projects.

During the year, Sydney Water sponsored events including the Festival of Kurnell, the Illawarra Surf Club Premiership, the Clean Beach Championship and Sydney Water Month at Taronga Zoo.

Funds granted to non-government organisations 2009–10*

Sponsorships $634,500
Donations $303,525
In-kind support and servicing $454,963
Total $1,392,988

* All sponsorship commitments are tied to commercial in-confidence contracts.

Sydney Water is also working with the Powerhouse Museum to develop an interactive water display as part of the established Ecologic exhibition. The display will focus on the value of water, challenges in water supply, new technology and solutions to water shortages. The exhibit will be opened in late October 2010 and will be complemented by a range of education programs.

Enjoying the Water Journey challenge at Sydney Water Month at Taronga Zoo.

Water wise at
Taronga Zoo

In April 2010, Sydney Water Month at Taronga Zoo helped over 10,000 children and their families become more water wise.

Ranging in age from toddlers to teens, children participated in a series of challenges about the water cycle and ways to protect the environment.

Households account for about 70% of all water used. Sydney Water Month is designed to get the whole family thinking about the value of water and being water wise.

Sydney Water has sponsored Taronga Zoo since 1990 and helped to develop an on-site wastewater treatment and recycling system. Sydney Water also supports the sustainable house at Backyard to Bush and the underwater seal viewing area.

back to top ^

next page >

-
-