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Pay your bill online Image of school children touring the St Marys Water Recycling Plant, Sydney's largest water recycling project. Click here to read the Annual Report. Image of Sydney Water worker in vest and safety hat. Sydney Water crews are available 24 hours a day, seven days a week to respond to leaks and breaks. Our improved leak and break response times are saving over 700 million litres of water a year. Learn more. Water Wise Rules are simple, common sense actions that apply to all Sydney Water customers in Sydney, the Illawarra and the Blue Mountains. All hoses must now have a trigger nozzle. Hand held hoses, sprinklers and watering systems may be used only before 10 am and after 4 pm on any day - to avoid the heat of the day. No hosing of hard surfaces. Image of surfer drinking water from a tap. Take the pledge to drink tap, the right choice for quality, price and sustainability.