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Wastewater chokes

Plumbers and customers who want to claim costs after a blockage in Sydney Water's wastewater system should read our Management of wastewater choke claims policy (PDF - 70KB) .

To make a claim you need to complete the Wastewater Choke Claim Form (PDF - 28KB) , attach the original plumber's invoice (no photocopies or faxes) and send them to:


  Wastewater Choke Claims Group
Sydney Water
PO Box 399
Parramatta NSW 2124

Please note:

Allow up to eight (8) weeks to process the claim.

Errors and omissions will result in the claim being returned for correction.

Submitting false information on this form will result in the matter being referred to the relevant external authorities.