Service difficulties
and emergency
service: 13 20 90
Forms, Factsheets and Newsletters
Commercial Customers
- Authorised pre-treatment equipment for use in the motor vehicle industry (PDF - 770KB)
- Authorised pre-treatment products for commercial processes (PDF - 80KB)
- Auto parts recyclers (PDF - 956KB)
- Cleaner production for the motor vehicle industry (PDF - 98KB)
- Cleaner production for the retail food service industry fact sheet (PDF - 493KB)
- Commercial customers fees and charges fact sheet (PDF - 84KB)
- Commercial Permit Application
- Commercial Permit Notice of Closure form (PDF - 32KB)
- Commercial Permit Variation form (PDF - 22KB)
- General Conditions for Commercial trade wastewater permit (PDF - 169KB)
- Installation guidelines for coalescing plate separators fact sheet (PDF - 889KB)
- Installation guidelines for grease traps fact sheet (PDF - 407KB)
- Managing trade wastewater in the food service industry booklet (PDF - 1.03MB)
- Managing trade wastewater in the motor vehicle industry booklet (PDF - 1.04MB)
- Mechanical workshops fact sheet (PDF - 752KB)
- Panel beaters and smash repairers fact sheet (PDF - 473KB)
- Pre-treatment of trade wastewater from commercial customers booklet (PDF - 2.23MB)
- Recyclers of used cooking oil fact sheet (PDF - 49KB)
- Repairing or retrofitting grease traps fact sheet (PDF - 641KB)
- Service Station Forecourts (PDF - 157KB)
- Shopping centres - Fees and charges fact sheet (PDF - 49KB)
- Shopping centres - Mechanical workshops and vehicle washing fact sheet (PDF - 58KB)
- Shopping centres - Retail food service outlets and other businesses fact sheet (PDF - 69KB)
- Trade waste fees and charges for the food service industry fact sheet (PDF - 47KB)
- Trade waste fees and charges for the motor vehicle industry fact sheet (PDF - 48KB)
- Trade Waste Management Plan for Commercial Customers (PDF - 0.19MB)
- Trade waste policy (PDF - 288KB)
- Trade waste processes (PDF - 130KB)
- Under-sink pump unit fact sheet (PDF - 620KB)
- Wastesafe Transporter listing (PDF - 16KB)
Industrial Customers
- Acceptance Standards and Charging Rates fact sheet (PDF - 61KB)
- Application for consent to discharge industrial trade wastewater (PDF - 125KB)
- Discharge of contaminated surface and ground waters to the sewer fact sheet (PDF - 310KB)
- Engine reconditioners fact sheet (PDF - 553KB)
- Flow Measurement Guidelines (PDF - 347KB)
- General conditions for consent to discharge industrial trade wastewater (PDF - 826KB)
- Industrial fees and charges (PDF - 58KB)
- Information package for industrial trade waste applicants (PDF - 688KB)
- Methods of analysis listing (PDF - 94KB)
- On-line monitoring fact sheet (PDF - 26KB)
- Radiator repairers fact sheet (PDF - 428KB)
- Risk index and risk factor formula fact sheet (PDF - 45KB)
- Risk index calculator
- Trade waste management plan for industrial customers (PDF - 0.35MB)
- Trade waste policy (PDF - 288KB)
- Trade waste processes (PDF - 130KB)
Deemed Customers
- Building construction - slab formation fact sheet (PDF - 194KB)
- Deemed processes fact sheet (PDF - 93KB)
- Residential garbage bin wash areas fact sheet (PDF - 389KB)
- Residential vehicle wash bays fact sheet (PDF - 506KB)
Newsletters
- Trade Waste Matters - April 07 (PDF - 232KB)
- Trade Waste Matters - January 06 (PDF - 134KB)