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Helping you save water
There are lots of ways you can save water and reduce your water bill. Sydney Water can help you with information, tips and special services.
- Home maintenance service
- Tap turning devices
- WaterFix
- Free WaterFix for pensioners, Health Care Card holders and large households
- Do-It-Yourself water saving kits
- Tips for saving water
- Water restrictions
Home maintenance service
For customers in financial difficulty, Sydney Water has a special home maintenance service, which provides access to affordable private plumbing repairs.
While customers will be required to pay for these services, there are flexible cost recovery methods in place to help customers.
Sydney Water works with a number of community agencies to offer this service in the community. Customer’s needs are assessed by these participating agencies.
To be eligible for this service, customers must meet all the following conditions:
- be the owner-occupier of the residence.
- the dwelling must be the owner occupier’s principal place of residence.
- customers must be assessed by an external agency as being in acute need and unable to afford plumbing repairs.
- plumbing work that can be funded under the program include taps, toilets, hot water systems, internal plumbing and outdoor pipes.
Tap turning devices
For customers who have difficulty in turning taps, Sydney Water can provide a special tap turner. This device can be easily fitted over the top of a tap and makes turning it on or off easier. It is available through the following participating branches of the St Vincent De Paul Society.
| Brookvale 638 Pittwater Road, Brookvale (02) 9905 0424 |
Seven Hills 140 Best Road, Seven Hills (02) 9622 3839 |
| Campbelltown The Nagle Centre 22 Lolanthe Street, Campbellton (02) 4628 2928 |
Springwood 272 Macquarie Road, Springwood (02) 4751 2271 |
| Chatswood 287 Victoria Ave, Chatswood (02) 9419 3599 |
Sutherland 710 Princess Highway, Sutherland (02) 9521 1270 |
| Oak Flats 41 Central Ave, Oak Flats (02) 4256 6266 |
WaterFix
Sydney Water can supply and install water saving fittings to help you save water. WaterFix provides a qualified plumber who will:
- install water efficient showerheads, flow regulators for taps and flush restrictors for single flush toilets
- check and repair minor leaks.
Free fittings for pensioners, Health Care Card holders and large households
Sydney Water offers free installation of Waterfix devices to pensioners, Health Care card holders and large households.
Register online for Waterfix or call 1800 995 886 for free installation if you have a:
- pensioner concession card
- Veterans’ Affairs gold card
- health care card
- households of six or more people (applies to both owner-occupiers and private tenants)
Do-it-yourself water saving kits
Sydney Water offers free water saving kits for customers who want to install water saving devices themselves. The kits contain flow regulators for showers and aerators for taps. These kits are only available to customers who have not had a WaterFix installation.
With a flow regular installed, you can save around 29,900 litres per year. This means a saving of up to $50 a year on your water and energy bills.
For more information phone 1800 354 105 or register at Do-It-Yourself kits.
Tips for saving water
Every day, there are many simple, practical things we can do in the house, when you're pottering around outdoors or if you are at work to save water, money and help the environment. You can read about how to save water by clicking on the following.
In Your Business
In Your Garden
In Your Home
20 ways to save water in your home and garden (PDF - 464KB)
Water restrictions
Find out more.