Building and renovating

Overview

When you are building or renovating you may need information and/or approvals from Sydney Water. This may include the approvals outlined below or a Section 73 Compliance Certificate.

Checking Building Plans and Protecting Pipes

You need to submit your building plans to us so we can check there will be no impact on our pipes. This is done through a Quick Check agent. If there is no impact (most cases) approval can be given on the spot.

If the Quick Check Agent determines that your building will be close to or over our pipes/structures you will be advised to engage the services of a Water Servicing Coordinator.

To assist in determining protection requirements customers can utilise Guidelines for Building Over/Adjacent to Sydney Water Assets (PDF - 366KB)

Plans and Diagrams

Sydney Water Wastewater Service Diagrams and Service Location Prints are useful to locate underground pipes on your site before you draw up your plans. These can be obtained by:

• visiting one of our Quick Check agents or
• contacting a Property Link broker who can send them electronically or by fax.

Other Applications and Approvals

You will need other Sydney Water applications and approvals if you are planning to:

• connect to any of our water, wastewater or stormwater systems
• do any work which affects any of our systems (eg concrete encasement or deviation of our pipes)
• obtain information on water pressure

Your builder or plumber can advise you about this and obtain your application or approval through Quick Check.

Connecting to our stormwater drainage system

If you want to connect to one of our stormwater channels you will need to comply with certain conditions. For information, please contact Sydney Water on 13 20 92.

Alternative providers for water and wastewater services

You have the convenience of choosing either Sydney Water or an accredited external provider to do certain types of connections to the water and wastewater systems.

This gives you the flexibility to choose the service provider who best meets your needs in terms of price and delivery time.

You need to make this choice before you make your application through Quick Check.

If you choose Sydney Water, visit your Quick Check agent to make the application, pay the fee and book our service. You must make sure all site excavation is completed before we arrive to make the connection. The excavation work must be in accordance with WorkCover’s Code of Practice: Excavation Work.

If you choose an external accredited provider, that provider will make the application with a Quick Check agent and pay the fee.

Dial Before You Dig

Before your plans are drawn up it is wise to Dial Before you Dig to check the location of all underground services on your site.