July

• Rolled out wireless IT job-scheduling system to field crews – savings of $2.4 million a year

August

• Signed contracts for the Rosehill/Camellia Recycled Water Scheme
• Moved staff to new Contact Centre at Liverpool

September

• Began construction on hydroelectric plant at North Head Sewage Treatment Plant

October

• Began construction on major recycled water plant at St Marys, to maintain flows in the Hawkesbury-Nepean River
• Won the Australian Human Resources Award for Best Graduate Intake Program

November

• Began using wireless scheduling technology for plumbing inspections
• Won two Diversity@Work Awards – ‘Work/Life Balance’ and ‘Employment and Inclusion of Women in Leadership’

December

• Expanded the Rouse Hill Recycled Water Plant so more wastewater could be recycled for residential use
• Won Innovation Award in IT for a process that supports IT systems before they are trialled

• Launched Water Efficiency Grant Scheme for small-medium businesses

February

• Began site works on new hydroelectric plant at Prospect Water Filtration Plant
• Launched Every Drop Counts Online, a tool to enable businesses to monitor water use

March

• Attracted the 400th business to the Every Drop Counts Business Program
• Achieved four months straight without a lost time injury

April

• Commissioned Stage 2 of the Wollongong Recycled Water Scheme

May

• Moved to a new environmentally sustainable head office at Parramatta
• Commenced operation of Bondi cogeneration plant
• Won the Institute of Public Works Engineering Australia Award for restoration of Hay Street stormwater channel
• Won the Water Research Merit Award from Australian Water Association NSW

June

• Completed construction of 80% of the desalination project
• Achieved 24% reduction in greenhouse emissions